File a Claim

Please Note: In order to process your claim as quickly as possible we must receive supporting claim documents. To view documents that will be required for your claim please click here.      

Step 1: Look up your Policy

Look up your policy

First, we need to find your policy using the search tools below. We will look up your policy using your:

> Policy ID or email address
> Trip Departure Date or Insurance Purchase Date.

For reference, your policy ID is located within your Letter of Confirmation.

Find a Policy

Customer Identifier *
Date Type *